Privacy Policy

PrimePic ("we", "our", or "us") is a service operated by Shivaay Soft. This Privacy Policy explains how we collect, use, and protect your information when you use https://primepic.app.

By using PrimePic, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

When you create an account or use our services, we may collect:

• Email address
• Name (if provided)
• Uploaded images, photos, or content
• Communications with our support team

Usage Information

We may automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Session duration
• Usage behavior and diagnostics

Uploaded Images & AI Processing

PrimePic allows users to upload images for AI-based editing, enhancement, generation, or other processing.

By uploading content, you agree that:

• Your images may be processed by our systems or trusted third-party service providers to deliver requested features.
• We do not claim ownership of your uploaded content.
• Uploaded files may be temporarily stored for processing, troubleshooting, security, or service improvement.

We do not use your personal images for unrelated commercial purposes without your consent.

How We Use Your Information

We use your information to:

• Provide and maintain PrimePic services
• Process uploaded images and AI-generated results
• Manage your account
• Improve website performance and user experience
• Analyze usage trends
• Respond to support requests
• Prevent misuse, abuse, or fraudulent activity
• Comply with legal obligations

Cookies & Analytics

PrimePic may use cookies and similar technologies to improve website functionality and understand usage behavior.

These may be used for:

• Keeping you signed in
• Remembering preferences
• Analytics and performance monitoring
• Improving service quality

You can disable cookies through your browser settings, though some features may not work properly.

Third-Party Services

We may use trusted third-party services for:

• Cloud hosting
• AI image processing
• Analytics
• Email communication
• Website infrastructure

These providers may process information only as necessary to support our services.

Data Retention

We keep your information only as long as necessary to:

• Provide our services
• Maintain security
• Resolve disputes
• Meet legal obligations

Uploaded content may be deleted automatically after processing or retained temporarily depending on system requirements.

Data Deletion

You may request deletion of your PrimePic account and personal data at any time.

To request deletion

Email support@primepic.app using the email address associated with your PrimePic account.

When your request is processed, we will delete:

• Your PrimePic account
• Profile information
• Uploaded garment images
• AI-generated images
• Generation history
• Coin balance and related account data

We may retain certain information where required by law, for security, fraud prevention, tax, or accounting purposes. Google Play purchase records are managed by Google and are not deleted by PrimePic. Deletion requests are typically completed within 7 business days.

Data Security

We use reasonable technical and organizational measures to protect your information.

However, no online service is completely secure, and we cannot guarantee absolute security.

Children's Privacy

PrimePic is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact:

support@primepic.app